Take advantage of the complimentary FSB Mortgage LIVE training sessions and stay up-to-date on our processes and products.

We have LIVE 45 minute or less training sessions on the following topics:

Uploading to Submission Process

  • How to upload a loan
  • Register/lock
  • Disclose
  • Run AUS/MI Quote
  • Upload docs
  • Submit a loan

Ordering Appraisal, CTC and Closing Process

  • How to order an appraisal
  • Attach conditions to the Underwriting Decision
  • Submit for a CTC (Clear to Close)
  • Request early CD (Closing Disclosure)
  • Request Closing Docs

We also offer complimentary short on-demand videos and process flow documents for each step of the process, that you can access or download at any time.

CLICK HERE to access FSB Mortgage’s Training Video Library.

CLICK HERE to access FSB Mortgage’s Process Flow Documents.

To schedule a LIVE training session or if you have any training questions, please email Tammy Robinson, Training and Development Director at tarobinson@fsbmortgage.com or contact your Account Executive.

Please review the calendars below to register for any of our LIVE upcoming training sessions.

To register for a training, click on the class name below.
You will then be directed to the registration site.

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This Month

Latest Past Events

SBA Lending Webinar

SBA Lending Webinar Wednesday - 3pm–4pm EST, 2pm-1pm CST, 12pm-1pm PST Please join us for this informative SBA Lending webinar. Chuck Jaeger, SVP, Business Development Director of FSB's Small Business Lending Division will review the Loan Basics for the SBA Lending program -including eligibility, uses, requirements and referral information. Register For Event Now Back To Training Center

FSB Mortgage’s Uploading to Submission Process LIVE Training Session September 27th

FSB Mortgage's Uploading to Submission Process LIVE Training Session for September 27th Tuesday - 1-1:45pm EST, 12-12:45pm CST, 10-10:45pm PST Please join us for this 45 Minute or less LIVE training session on how to upload a loan, register/lock, disclose, run AUS/MI Quote, upload docs, and submit a loan with FSB Mortgage. There will be an open Q & A during the session. We look forward to partnering with you! Register For Event Now Back To Training Center

FSB Mortgage’s Ordering Appraisal, CTC and Closing Process LIVE Training Session for September 22nd

FSB Mortgage's Ordering Appraisal, CTC and Closing Process LIVE Training Session for September 22nd Thursday - 12-12:30pm EST, 11-11:30am CST, 9-9:30pm PST Please join us for this 30 Minute or less LIVE training session on how to order an appraisal, attach conditions, submit for CTC, request early CD, and request Closing Docs on a loan with FSB Mortgage. There will be an open Q & A during the session. We look forward to partnering with you! Register For Event Now Back To Training Center

Video Training

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Day 1 Certainty Request Process

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Setting Up New Users, NMLS IDS and Site Preferences in OpenClose

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Setting Up User Credit Profiles in OpenClose

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First-time Users to OpenClose – Logging In and Initial Steps

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Navigating in OpenClose

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Creating or Uploading New Loans to OpenClose

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Accessing, Types & Terms, Property and Borrower Info Tabs in OpenClose

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Employment and Other Employment Tabs in Open Close

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Housing Expense, Assets, & Liabilities Tabs in Open Close

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Details, Declarations, & Agreements Tabs in Open Close

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FNMA, Government Info, FHLMC & Additional Information Tabs in Open Close

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Adding a Non-Borrower to Title Only in OpenClose

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How to Price and Register as a Float or Lock

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How to Enter Fees, Escrows, and Prepaids

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SmartFees

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Completing Anti-Steering Form in OC

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Generating Disclosures, e-Sign

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e-Disclosure and e-Sign Process in OC

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e-Sign Disclosure Process for Borrowers

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Ordering Credit & Merging Liabilities

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Running AUS for FNMA DU in OpenClose

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Running AUS for FHLMC LPA in OpenClose

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TPO Clients Who Run DU or LPA Outside of OpenClose

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Searching and Adding File Contacts in OpenClose

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How to Order an MI Quote in OpenClose

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Submitting for Initial Underwriting in OpenClose

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Submitting an FHA Streamline Refi for Initial UW in OC

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Submitting a VA IRRRL for Initial UW in OC

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Status Updates in OpenClose

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Ordering an Appraisal in OpenClose

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Attaching Conditions and Submitting for a Clear to Close

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Creating an FSB 2nd Linked HELOC in OpenClose

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Submit for Initial Closing Disclosure ICD in OC

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Submitting a Closing Request for Docs in OC

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Sending a Secure DocLink Request in OC

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Change of Circumstance LE – Non-Delegated Process

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Funding Information

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